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Warranty & Returns

Product Warranty

All electrical products come with an Australian plug and a 12 month warranty.

You can be confident in the quality of all GLAMCOR products.

What if my item arrives damaged?

Please contact us immediately (within 7 days of the delivery of the item) with the nature of the damage and supply photo evidence before proceeding further. It is important that you follow our instructions to make sure we can help you in the most timely manner. If we require you to return the item to us, please note that all items must be returned to us via tracked postage or courier.  Without a verifiable tracking number, you accept full risk of the item not reaching us.  Returns not received by us will not qualify for replacement or refund. The below returns policy also applies to international orders.

What if my item is faulty?

All products come with a 1 year repair or replacement warranty. Please contact us as soon as you notice the fault so we can rectify the issue with urgency.

What if I change my mind?

We are now offering FREE 30 day returns through AusPost if the item meets the following criteria:

1. The Item is not a made-to-order item such as the Glamcor Mirrors; Brilliant, NYC, Socialite or Fortune & Fame.

2. All returned items must be in brand new, unused condition, in their original shipped packaging, and include all parts and accessories. Where returned items are not received by us in brand new condition, we will return them to you once you pay us the cost of re-delivery to do so.

To action your FREE RETURN, lodge it here: https://return.auspost.com.au/LE_BEAUTY

 

Refunds

Refunds may only be processed to the payment method the original transaction was paid with for security reasons.

Delivery Failures

See Shipping.